FAQ

 

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

  • Most orders ship within 1-2 business days after processing and standard U.S. shipping will take about 3-5 days. You will always receive email notification for all order status and updates.

I CHOSE LOCAL PICK-UP FOR MY ITEMS. WHEN CAN I PICK MY ORDER UP?

  • We ask that if you choose pick-up in store when purchasing to allow up to 24 hours of processing before your order is ready. You can always contact us to arrange pickup at a earlier/later time. Please check email/text updates for the status of your order.

WHAT IS YOUR RETURN POLICY?

  • At this time, all sales are final at LBB. However, please contact us if you are having any issues or are not satisfied with your purchase so that we can do our best to rectify the problem. 

WHO CAN I TALK TO IF I HAVE A QUESTION ABOUT PRODUCTS?

  • Nubia is available to answer any and all questions in relation to products and services at LBB. Please feel free to reach out by email info@shoplalavie.com or visit our Contact Us page.

DO YOUR PRODUCTS ACTUALLY WORK?

  • All of our spiritual/metaphysical and smoke shoppe items are genuine and from trusted vendors who have many years of experience practicing the same methods of healing. Source information for any of our products is available upon request. Our beauty products such as our Ingrown Hair Serum Mist & Lash/Brow Juice have been tested and are used by the creator on a daily basis. These products were tried and tested many times before being put on the shelf.  We assure you we only use and sell the very best quality items to aid in healing, restoration & natural beauty enhancement.